Going the extra half-mile.

Synopsis Healthcare has a vision for a better surgical experience for patients but also staff, and this is why we go the extra distance to understand our new customers. During a process walk to map our customers value stream, we walk on average 827 steps (~1/2 mile),...

Time. Precious Time.

I’m fortunate enough to have never needed surgery (touch wood), or even been suggested that surgery may be required. Not only because surgery is a big deal, but also the inconvenience that it makes to your life as a fit healthy person. Time off for the GP, time...