Synopsis Blog

Synopsis is delighted to announce its success at the Building Better Healthcare Awards 2021, with the deployment of Synopsis across the Worcestershire Acute Hospitals NHS Trust winning the ‘Best Example of Efficiencies’ category and being named as the Highly Commended entry in the ‘Best Use of Technology in Acute Care’ category.

Both awards are in conjunction with Worcestershire Acute Hospitals NHS Trust, following the highly successful deployment of the Synopsis Platform across the Trust, beginning back in 2020.

The national Building Better Healthcare Awards, which took place at The Brewery in London, is considered as one of the most credible national health awards and is attended by healthcare professionals who are consistently raising the bar across the healthcare industry sector.

Since it’s deployment across the Worcestershire Trust in January 2020, Synopsis has been supporting the Trust to increase pre-operative capacity and enable patients to see the right nurse at the right time. The Synopsis Home digital pre-operative questionnaire is sent electronically to patients who are awaiting elective surgery at the Alexandra, Kidderminster or Worcestershire Royal Hospitals, allowing them to complete it at home in their own time.

Around 1,000 patients a month will receive a link to complete the health questionnaire, with the results then sent to the Synopsis iQ digital pre-operative assessment solution, where pre-operative department staff can triage, and process patients accordingly based on the answers provided.

Whilst the initial rollout of the system started in January 2020, the Covid-19 pandemic highlighted the importance of reducing face-to-face appointments where possible to support social distancing and infection prevention measures, as well as providing patients with greater convenience.

Rachel Foley, Clinical Benefits and Change Lead at Worcestershire Acute Hospitals NHS Trust, said: “We’re delighted to receive this award. We would like to thank the judging panel for recognising the dedication of our hard-working team in developing and evaluating a clinically lead digital innovation that can improve the patient experience throughout our hospitals.

“Earlier pre-operative assessments interventions also allow the team to identify patients at high risk of being unfit for their operation and intervene sooner and with more effective medical input to ensure they stand the very best chance of their surgery going ahead.”

Tori Dand, Head of Partnerships at Synopsis said: “The deployment of Synopsis across Worcestershire has been a significant project in many ways. It began during the first wave of the Covid-19 pandemic which presented some issues to how we’d usually work with an NHS Trust during a deployment, however, both teams worked extremely hard to overcome these obstacles and achieve a successful go-live. It was also the first project which saw the deployment of Synopsis Home, and such has been the success of the project, NHSX approached the Trust to create a Blueprint of the project for other Trusts to use as an example of best practice to reference when looking at their own digital pre-op projects. Led by Rachel, the entire team at Worcestershire have been a joy to work with and I’m thrilled that their hard work and excellence has continued to be recognised.”

On receiving the accolade, Vikki Lewis, Chief Digital Officer at Worcestershire Acute Hospitals NHS Trust, added: “Synopsis iQ is another great example of how digital innovations within our organisation are having a profoundly positive impact on our patients, their families and their overall experience of care in our hospitals.

“We are delighted that it has been recognised for such a prestigious award, and is getting the credit it deserves.”

“To successfully implement this during the COVID pandemic is a credit to the team involved and their commitment and dedication to putting patients first.”